Are you a natural leader with a passion for mechanics and team management? We are currently seeking a dedicated Road Service Supervisor to lead a dynamic team providing on-the-road service and repairs. If you thrive in a fast-paced environment, enjoy troubleshooting mechanical issues on-site, and are committed to delivering top-notch service, this is the opportunity you’ve been looking for!
Role Overview: As the Road Service Supervisor, you will oversee a talented team of technicians, coordinate road service activities, and ensure that all service deliveries meet our high standards for efficiency and customer satisfaction. This is your chance to make a significant impact and be part of a supportive team that values quality and service excellence.
Experience & Traits Required:
Trade Certificate: LV, HV, Diesel, or Fitting/Turning.
Leadership Experience: Previous experience supervising or leading a team in a road service or mechanical setting is highly valued.
Problem-Solving Skills: Experience in troubleshooting and resolving mechanical issues in a field service environment.
Experience: Previous work in road service, mobile repairs, and managing service teams in industries like vehicles, trucks, engines, or plant equipment.
Interest in Mechanics: Candidates with a genuine interest in cars, machinery, or similar are preferred, as this leads to a greater passion for service quality and customer satisfaction.
Honesty and Transparency: We value candidates who are self-aware and honest about their strengths and areas for growth.
Cultural Fit: It’s crucial that candidates work well with our existing team. We value a positive, collaborative team culture and are looking for someone who will contribute to this dynamic.
Long-Term Growth: We provide substantial opportunities for professional growth. Many of our current senior staff, including our NSW State Manager, started as technicians and progressed through the ranks.
Job Details:
Flexible Work Schedule: Working days Monday - Friday, 9-day fortnight.
Annual Leave: Enjoy 5 weeks of annual leave as standard.
Incentive Programme: Access to employee incentives offering discounts at various stores, cinemas, activities, and more.
Training and Development: We offer ongoing in-house training to help you develop leadership and technical skills.
Career Progression: Opportunities for internal advancement into senior management or other roles depending on your goals.
Supervision Role: Oversee daily road service activities, ensure technicians are equipped and prepared for calls, and maintain a high level of service quality.
If you believe this role could be the perfect fit for you, don’t hesitate to reach out to Agnes Latimer at Agnes.latimer@2xmrecruit.com.au to discuss further!
