Service Coordinator

Posted 24 April 2024
Salary $75000 per annum
LocationSmithfield
Job type Permanent
Discipline Engineering
Referenceservice123
Contact NameRachel Carter

Job description

2XM Recruit are actively seeking a Service Coordinator on a full time, permanent basis in Greater Western Sydney.

Role: Service Coordinator
Location: Greater Western Sydney
Job type: Permanent, full time
Salary: $75,000 plus Super
 
Responsibilities:
  • Cultivating strong relationships with existing customers by proactively communicating updates on their job orders and status
  • Coordinating service appointments for skilled Service Technicians, ensuring prompt and efficient maintenance of vehicles and equipment
  • Taking ownership of follow-ups with workshop and service technicians, ensuring seamless daily operations
  • Assessing customers needs and communicating with internal and external stakeholders throughout process
 
Experience needed:
  • Experience in a similar customer focused role
  • High attention to detail with strong admin skills
  • Strong communication skills dealing with different stakeholders
  • Experience in equipment, rental or automotive industry (or similar)
  • Experience with Baseplan or similar hire software
 
If you are a Service Coordinator and interested in this role, then please apply and we will be in touch.