Service Coordinator
Balcatta Western Australia, Australia
2XM Recruit are currently looking for a service Coordinator for a busy Electrical Company in Osbourne Park, this is a newly created role due to the volume of Projects they are winning.
They have been established for over 20 years with an excellent reputation within the Construction industry. Hours are flexible and there is an excellent package on offer for the right candidate.
I would also encourage anybody that has started an Electrical apprenticeship, but has decided they don’t want to presume it as a career.

Reporting to the Service Delivery Manager, you will be responsible for:

  • Scheduling and coordinating technicians & contractors for installations and maintenance
  • Taking in requests from customers
  • Ascertaining call requirements and directing to the right area
  • Ensuring scheduled maintenance is completed on time
  • Raising purchase orders
  • Data entry, utilising spreadsheets for reporting
  • Procurement, using simPRO to order supplies, including materials and PPE
  • Ensuring requests have been rectified in sufficient time and keeping clients up to date in regards to job progress
  • Database management and assisting with backlog of orders
  • Ad-hoc requests

What you'll need to succeed:

  • Strong experience in a service coordinator capacity, ideally within the electric industry
  • Demonstrated experience working within a service industry where you have coordinated technicians or contractors for installations and maintenance
  • Excellent communication skills, written and verbally
  • Prioritising customer service in all of your calls
  • The ability to work well under pressure and remain calm with competing work demands
  • The ability to liaise with individuals from various backgrounds including company directors and trades-staff
  • Light-hearted personality that enables you to work within a service department
  • Able to work solo as well as a great team player
  • Experience with simPRO preferred but not essential
  • Must come from a Construction back round, Electrical would be an advantage but not essential 
If you meet the above criteria, please email a up to date Resume to or click "Apply" in order for your application to be considered.
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