Business Consultant
Government
Burwood New South Wales, Australia
$607 - $963 Per Day
Business Consultant (6 Months Contract)

 

2XM Recruit are excited to be partnering with a forward-thinking government organisation in their recruitment of a Business consultant to work with one of the largest Government Transport Organisations.


In this role you will work across Finance and Procurement to design and implement service improvement projects and initiatives, introduce new services including self-service options for customers, and implement effective knowledge management to assist staff and suppliers to provide improved customer experience and increased operational efficiency.

 

 Key accountabilities:

 

  • Live the NSW Public Sector and organisational values to achieve outstanding outcomes for the organisation and customers.
  • Analyse complex issues escalated from management and the Finance and Procurement teams, to understand the root causes for recurring service quality issues.
  • Based on detailed analysis, develop, and implement service improvement initiatives and projects to resolve systemic issues, addressing system and process changes as required.

Requirements and Skills:

 

• Demonstrated experience in delivering projects that have a measurable impact on service delivery, performance standards and customer experience.

• Demonstrated ability to build trust, influence and communicate effectively, apply a commercial and customer mindset, and creatively problem solve

• Skilled in identifying opportunities for synergy and integration of systems, processes and/or improvement initiatives

• Ability to ensure changes to existing processes, technologies and services are carried out in a systematic and logical way

 

You must have full working rights in Australia to be considered for this role.
 

If you’re an experienced Business Consultant with the requirements and experience listed above and are ready to embark on your next job role, we’d like to hear from you! Please Click APPLY or send your CV to Adelaide on adelaide.ruskin@2xmrecruit.com.au.
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